Your personal data is completely safe with us. Here you will find a transparent account of how bg99 collects, uses, and protects your information.
Bg99 (https://bg99.vin) places the highest importance on its members' privacy. This Privacy Policy Explains what information we collect, why we collect it, how we use it, and the steps we take to protect your data.
By creating an account, playing games, or using any of our services on the platform, you are agreeing to this privacy policy. If you have any concerns, please reach out to our support team.
bg99's commitment: We never sell your personal data to third parties or use it for any unlawful purpose.
Bg99 collects two types of information from its members — data provided directly by you, and data collected automatically.
| Data Type | Details | When It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | At registration and during KYC verification |
| Contact Information | Mobile number, email address | At the time of account registration |
| Financial information | BKash/Nagad/Rocket number, transaction history | At the time of deposit or withdrawal |
| Technical Information | IP address, device ID, browser information | While using the platform |
| Behavioural data | Gaming history, bet records, login timestamps | Automatically at each session |
| Documents | Passport, NID, utility bill photos | At the time of identity verification |
Bg99 collects information through several methods. You should have a clear understanding of each one.
Note: bg99 will never ask for your password or full payment details over the phone or by email. If you receive any such request, please contact our support team immediately.
Bg99 uses your information only for specific, legitimate purposes. The main reasons we process your data are:
Bg99 does not sell or transfer your personal data to advertisers or unrelated third parties. However, information may be shared in the following limited circumstances:
Warning: If anyone claims to be a bg99 representative and requests your personal information, please verify through our official channels directly.
Bg99 uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work as expected.
Bg99 does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal and regulatory requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal obligation |
| Financial transactions | Minimum 7 years | Anti-money laundering laws |
| KYC documents | 5 years after verification | Regulatory Requirements |
| Gaming Logs | 1 year | Dispute Resolution |
| Technical Logs | 90 days | Security Monitoring |
| Marketing Data | Until consent is withdrawn | Based on your preferences |
As a bg99 member, you have the following rights over your own data. To exercise any of these rights, please contact our support team.
Bg99 applies industry-leading security technology to protect your data. Our security framework operates on the following layers:
Your responsibilities: Keep your account password strong and never share it with anyone. Avoid logging in over public Wi-Fi.
Bg99's services are entirely 18 years of age or older For adults only. We do not knowingly collect any information from minors.
We verify age at registration. If a member is later found to be under 18, their account will be immediately closed and any collected data will be deleted.
If parents suspect their child is using bg99, please get in touch with us.
Bg99 may update this privacy policy from time to time. When changes are made, we will:
Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend checking this page regularly.
If you have any questions, complaints, or requests regarding our Privacy Policy, please contact us:
Email: [email protected]
Support: Via 24/7 live chat
Language: Support is available in both Bengali and English
We aim to respond to your request within 7 business days of receiving it.
As a bg99 member, you have full rights over your personal data.
You may request to see all the information we hold about you. Submit a request through support and we will respond within 7 business days.
If any of your information is inaccurate, you may request a correction. Supporting documents may be required for KYC-verified data.
After account closure, you may request deletion of all data except that which we are legally required to retain.
In certain circumstances, you may request that we restrict the processing of your data, particularly when its accuracy is in dispute.
You can opt out of promotional messages at any time. This will not affect your account or access to our services.
You may request a copy of your data in a standard format (such as CSV) to keep as a personal record.
Find out why bg99 is the most secure platform for your data — here are the key reasons.
Every transaction and piece of personal data you share is protected by 256-bit SSL encryption. Hackers and third parties cannot access your information in any way.
Bg99 follows internationally recognised KYC (Know Your Customer) verification procedures to confirm the identity of every account holder and prevent misuse.
Bg99 operates under an international gaming license. Our privacy policy is developed and enforced in accordance with regulatory authority guidelines.
Bg99 never sells your personal data to advertisers or third parties. Your information is used solely to provide our services.
A specific retention period is set for each type of data. Once the period expires, data is automatically deleted — we do not hold on to information longer than necessary.
For any data protection concerns, our Bengali customer support team is available 24/7 to help.
Review bg99's privacy policy and open an account today to enjoy a safe gaming experience.
For users aged 18 and above. Please gamble responsibly.